Turn every guest visit into a Google review.
Collect honest feedback, grow your Google reviews, and know exactly what to improve — without adding more work for your team.
Dinner wait time needs attention
Mentioned by 14 guests this week, mostly between 8–10 PM.
You don't have a happiness problem. You have a friction problem.
A typical week in a busy dining room, traced from the front door to a posted review.
179 people enjoyed their meal and told Google nothing.
Writing a review takes four to six minutes. Nobody has four to six minutes in a car park.
Anger is a stronger motivator than satisfaction. The guests who do finish the form are rarely the ones who left smiling.
Most owners never reply to a single review — and Google reads an unanswered profile as a neglected one.
Same food. Same street. One of these gets the booking.
Most diners choose from the map before they ever see a website. That decision takes about four seconds, and this is all they look at.
See what diners see
Nobody taps the one on the left.
From table to better decisions in three steps.
Your staff keeps serving guests. zview quietly turns each visit into useful feedback.
Guest scans your QR
Place it on the table, the bill, the counter, or a takeaway bag. No app, no account, no download.
They share their experience
A short, friendly flow — built around what they actually ordered — helps guests give useful feedback in seconds.
You get the clear next step
Reviews, complaints, trends and recommended actions arrive together, already sorted into what to do first.
Eleven of the eighteen biryani mentions use the word “oily.” Nobody ever told the kitchen.
Find out which dish is quietly costing you stars.
Because zview knows what was ordered, sentiment attaches to the plate — not just to the restaurant. Review tools that only read the text can't do this.
Every review you've ever received, decoded.
zview pulls your full history from Google and everywhere else you're listed, then sorts thousands of sentences into the handful of things guests genuinely keep bringing up — no reading every comment.
Reviews stop being feedback and start being a to-do list.
Every complaint theme becomes an issue with a shift, an owner and a short list of things that actually fix it. Tick them off. Watch the mentions fall.
Anyone can show you a chart of what went wrong. zview hands your manager the four things to change on Friday — and then measures whether it worked.
Dinner wait time
34 mentions · ↑12%Fri–Sat · 8–10 PMMentioned in 9 of your last 11 reviews below three stars.
TICK THE REMAINING CHECKPOINTS TO SEE THE 30-DAY IMPACT
Answer every review, including the ones that sting.
Replies are drafted in your voice and reference the actual complaint — not a template. Approve in one tap, or let it run on its own once you trust it.
Every branch on one screen, ranked honestly.
See the whole group at a glance and find the outlet that's dragging the average — with the reason attached, not just the number.
Andheri isn't a food problem. Nine of its last twelve complaints are about parking — and the fix is a sign, not a chef.
Spend less time reading reports. Know what to do next.
zview brings guest feedback, public reviews, complaints and menu insights into one calm view your team can actually use. One outlet or forty — same screen, different switcher.
What ninety days would look like for you.
Move the sliders. The rating projection is a straight weighted average — no magic, and you can check it on paper.
Assumes 6% of covers complete an assisted review — the low end of what we see — and that assisted reviews average 4.7 stars. Projected rating is (old rating × old count + 4.7 × new) ÷ total. Reply time at 3 minutes each. Your real numbers depend on your menu, your city and your team. We'll model them properly on the call.
What six months of the loop looks like.
89 reviews to 740 in six months. Wait-time complaints fell out of the top five themes entirely.
Every review answered within a day, from a standing start, in twelve weeks. No extra staff time.
Wait-time mentions across the group after two rounds of resolution checkpoints.
“I'd read every bad review and feel terrible and do nothing, because I didn't know which one was the pattern. Now I get four things to fix and I can watch them stop coming up.”
Alpesh Jogia · Har Har Mahadev Restaurant, Somnath
Straight answers for restaurant owners.
Will zview create or post fake Google reviews?
No — and this is the question we most want you to ask. Every review is written by a real guest, from that guest's own Google account, about a meal they actually ate. zview removes the typing, not the truth: the guest reads and edits the draft, and nothing is ever posted without them approving it.
We will never write reviews on your behalf, never post from your account, and never route unhappy guests away from Google. Any tool offering you reviews without a real guest behind them is selling you a suspension.
Will my guests need to download an app?
No. They scan the QR with the camera they already have and the flow opens in their browser. No app, no account, no password. That's the single biggest reason zview gets completed where feedback forms get abandoned.
How will this help me improve my restaurant?
Beyond collecting more reviews, zview reads every one and tells you what keeps coming up — by theme, by dish, by shift. Each recurring issue arrives as a short checklist of things that actually fix it, assigned to a manager, and you can see thirty days later whether the mentions dropped.
Can I handle unhappy guests before they post publicly?
You can hear from them faster. Every guest is shown both the public route and a private line to you, whatever their rating — we never filter who gets to reach Google. What changes is that an unhappy guest can also tell you directly, and you're alerted within minutes rather than finding out on Monday.
Can I manage all of my restaurant branches together?
Yes. Multi-location gives you one central dashboard, branch-by-branch comparison on rating, review velocity and reply speed, and issues assigned to the manager on that site. Guided setup is included for every outlet.
Will my staff need technical training?
Not particularly. Our system is very intuitive and designed for people who are not well-versed in technical areas. But if a scenario arises where assistance is required, feel free to reach out to us, and we will get it covered.
Where does my data go?
Your reviews and order references stay yours. We store nothing about individual diners beyond what they choose to write, and private feedback stays private — it is never published anywhere. Regional storage, export any time, deletion on request.
Still have a question? Email us at sales@dezdok.com.
Everything you need. For as long as you need it.
Every duration includes the complete zview experience. Choose the commitment that works best for your restaurant.
Try Zview with flexibility
- ✓Table and bill QR review flows
- ✓Guest feedback and review dashboard
- ✓Private complaint alerts and inbox
- ✓Ratings, sentiment and theme insights
- ✓AI-assisted reviews and owner replies
- ✓Branch and staff performance reporting
Improve your reputation with enough time to see results
- ✓Table and bill QR review flows
- ✓Guest feedback and review dashboard
- ✓Private complaint alerts and inbox
- ✓Ratings, sentiment and theme insights
- ✓AI-assisted reviews and owner replies
- ✓Branch and staff performance reporting
Make Zview part of your long-term growth strategy
- ✓Table and bill QR review flows
- ✓Guest feedback and review dashboard
- ✓Private complaint alerts and inbox
- ✓Ratings, sentiment and theme insights
- ✓AI-assisted reviews and owner replies
- ✓Branch and staff performance reporting
Start collecting useful guest feedback and understand what needs attention.
- ✓Table and bill QR codes
- ✓Guest feedback dashboard
- ✓Private complaint inbox
- ✓Ratings and sentiment reports
- ✓AI-assisted review drafts
Turn more guest visits into reviews and help your team respond faster.
- ✓Everything in Starter
- ✓Google Business Profile sync
- ✓Urgent feedback email alerts
- ✓AI-assisted owner replies
- ✓Menu and dish-level insights
See every branch clearly and manage your restaurant group from one place.
- ✓Everything in Pro
- ✓Multi-branch reporting
- ✓Branch performance comparison
- ✓Central group dashboard
- ✓Guided multi-location setup
Not sure which duration fits? Book a demo and we'll help you choose based on your goals.
Ready to understand your guests better?
Share your phone number and restaurant details. We'll prepare a focused walkthrough showing how zview can help you earn more reviews and fix guest issues earlier.